If your account has been compromised or you are suspecting that somebody else has unwanted access to it, then it’s in your best interest to temporary block the account until it’s safe to use again. To block the access to your account, please call us immediately on +372 6600 000 for 24/7 support. Once the account is blocked, you are unable to access it from any device.

You will still be able to use your card unless you have blocked or closed it. For unblocking your account please contact us at support@pocopay.com