This part is a bit boring but it’s also really-really important. We take great pride in being the most secure mobile app and we believe you should as well.
Pocopay uses top-of-the-line security systems and standards to guarantee that your transactions will always be protected.
Pocopay support centre is the right place when you have questions that are waiting for answers. If you cannot find the answer to your question from the support centre, then contact our customer support at support@pocopay.com or give us a call +372 660 0000.
Support centreKeep your figures hidden from prying eyes and hide your account balance from the main view. Tap and hold the Poco bubble for 2 seconds on the main view to make them visible again.
Pocopay has a pan-european payment institution license issued by the Estonian Financial Supervision Authority. We offer daily payment services and we don't issue credits and don’t take deposits.
Unlike banks, we don’t use your money to issue loans or in other risk-taking activities. Your money is deposited on separate accounts of reliable European banks.
For blocking or closing your Pocopay card or account, call +372 6600 000 (EE) for 24/7 support. Our customer support is open from Monday to Friday 8AM-8PM, EET.